Help

Answers for members and organisers, and a real person if you need one.

Help videos

See SocialZop in 20 seconds

Here is how to do the key things.

Apply
Tap Apply as an artist on socialzop.com. Sign in with Google or your email, pick what you do, add your artist name, where you are and a little about you, then send it. We review your page before it goes live. Free to apply. No fees to join.
Go to Apply
Drop something
Tap Create Post to open the camera. Hold the big button to record your performance, up to a minute, or pick a video from your phone. Add a caption, answer How was this made?, then tap Post update.
Open the camera
Feature a drop
Post a video to your page first. Then open it, tap ··· and pick Feature on my profile. It leads your page. Pick Remove from top to undo it.
Sell tickets
Create an event, choose Paid and set a ticket price. You can sell tickets right away. We hold the money for you until you set up payouts, up to $250 or 14 days. SocialZop takes 5% per sale on Free, 3% on Pro and 1% on Organizer; Stripe card fees are separate.
New event
Turn on tips
On your page, tap Turn on tips. Fans can then tip you by card from your page. We hold the money until you connect payouts with Stripe. Your page needs to be approved first.
Install the app
Open Install the app. It shows the steps for the phone or computer you are on, then SocialZop opens from your home screen like an app.
Install the app

Joining a group: Press Join on the group’s page. No account needed: we email you a link to finish. Some groups approve new members first.
Going to an event: Press RSVP on the event’s page. A full event offers its waitlist, and we email you if a spot opens. Maybe tells the organiser without holding a seat.
Links in our emails: A sign-in link works once and expires after a short while. If yours has, open the group again and ask for a new link.
Leaving a group: Leave from My Groups or from the group’s page. You stop getting its updates; the events you went to stay in your history.
Original music and AI: SocialZop accepts original music and real vocals only. AI can help with mixing, mastering, cleaning up a recording, separating stems or brainstorming: pick AI assisted when you upload and your work shows a small label. Songs or videos where AI made the beat, the melody or the vocals, like Suno or Udio tracks or AI voice clones, are not allowed.
Messages and safety: You can message people you share a group with. Block or report anyone, and switch messages off in Settings.
Your SocialZop: socialzop.com/yourname is your own page: who you are and the groups you run. It is live from the moment you claim it, and you can hide it any time.

1
Start your group
Tell us the idea. We write the name and description with you, then add a cover and a home city.
2
Add a short intro
New groups publish with an intro video, so people can see who they’re joining. Record one, upload one, or let us create it.
3
Invite and share
Share your group’s link anywhere. Growth shows which channels actually bring people.
4
Create events
A group is people; an event is the reason they turn up. Post updates between them.

Being listed: Public, with a description, a category and a city. That is the whole bar — you do not need an event or a video to appear.
Ranking higher: Something coming up counts most, then being near the person searching, then a recent event, new members, an intro video, and a cover image.
Staying visible: Groups are marked Active, Quiet, Inactive or Dormant automatically, from when you last did something real — held or scheduled an event, posted an update, or published a video. Nobody can set this by hand.
Coming back: A dormant group is never deleted. Its page, members and history stay exactly as they were, and one update or event brings it back.

Something not working, or a question these don't answer? A real person replies.