Help

Answers for members and organisers, and a real person if you need one.

For members

Joining a group: Press Join on the group’s page. No account needed: we email you a link to finish. Some groups approve new members first.
Going to an event: Press RSVP on the event’s page. A full event offers its waitlist, and we email you if a spot opens. Maybe tells the organiser without holding a seat.
Links in our emails: A sign-in link works once and expires after a short while. If yours has, open the group again and ask for a new link.
Leaving a group: Leave from My Groups or from the group’s page. You stop getting its updates; the events you went to stay in your history.
Messages and safety: You can message people you share a group with. Block or report anyone, and switch messages off in Settings.
Your SocialZop: socialzop.com/yourname is your own page: who you are and the groups you run. It is live from the moment you claim it, and you can hide it any time.

1
Start your group
Tell us the idea. We write the name and description with you, then add a cover and a home city.
2
Add a short intro
New groups publish with an intro video, so people can see who they’re joining. Record one, upload one, or let us create it.
3
Invite and share
Share your group’s link anywhere. Growth shows which channels actually bring people.
4
Create events
A group is people; an event is the reason they turn up. Post updates between them.

Being listed: Public, with a description, a category and a city. That is the whole bar — you do not need an event or a video to appear.
Ranking higher: Something coming up counts most, then being near the person searching, then a recent event, new members, an intro video, and a cover image.
Staying visible: Groups are marked Active, Quiet, Inactive or Dormant automatically, from when you last did something real — held or scheduled an event, posted an update, or published a video. Nobody can set this by hand.
Coming back: A dormant group is never deleted. Its page, members and history stay exactly as they were, and one update or event brings it back.

Something not working, or a question these don't answer? A real person replies.